Hotline: 0123-456-789

Junior Operations Analyst– Client Service Management

Role Summary

Having professional experience in Wealth Management and expertise in Client Services? eClerx is expanding its footprint and seeking flexible, full-time Junior Operations Analysts in Client Service Management. Are you willing to grab this opportunity? This Financial Operations role comes with an attractive salary and additional perks.

Key Responsibilities

  • Aid in solving transactional inquiries of Corporate clients related to securities and custody services.
  • Assist in the execution of cross-border merger strategies from old entity to new entity for a leading bank.
  • Manage Investment Banking and Wealth Management products, focusing on Securities Transfer, Corporate Actions, Custody Services, Client Services, Hedge Funds, Investment Reporting, Reconciliation and Data Management.
  • Ensuring query resolution until completion within agreed service level and achieving higher client satisfaction under guidance of seniors.
  • Coordinate between clients and internal stakeholders as well external partners e.g., custodians
  • Ensure efficient operations and communication between different functions.

Eligibility Requirements

  • Basic understanding of financial and securities services, preferably in settlements and securities transfers
  • Previous experience, if any, in client servicing
  • In-depth knowledge of securities and global custody products
  • Comprehensive knowledge of OTC and ETD products.
  • Basic understanding of the Securities domain, including corporate actions, transfers and Reporting.
  • Proficiency in basic German and fluent English.
  • Excellent problem-solving and analytical skills.

About eClerx

eClerx provides business process management, analytics, and automation services to a number of Fortune 2000 enterprises, including some of the world’s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech. Incorporated in 2000, eClerx is one of India’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 14,000+ people across its global sites in the US, UK, Italy, Germany, and Singapore, along with its delivery centers in India and Thailand. As we expand in Switzerland, now is the ideal time to boost your career and become a part of our growth story. For more information, visit https://jobbio.com/eclerx .

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data.

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