Global Banking & Markets Operations – Equities Middle Office – Associate

Global Banking & Markets Operations – Equities Middle Office – Associate – Frankfurt

Within Global Banking & Markets Operations, the Frankfurt Equities Execution Services Operations team is responsible for supporting cash equities transactions executed by the German/Austrian and Swiss Sales desks, ensuring accuracy of bookings and exceptions resolution.
The position requires a high degree of communication with clients, Sales and Trading in a fast paced environment and ongoing interaction with other Operations teams, Compliance and Technology to resolve issues arising from trade execution, client queries, and new business. In addition, we are looking for a strong candidate that can help to drive workflow improvement.
The team performs a range of daily control functions designed to ensure booking accuracy and integrity of books and records. Additionally, the team takes care of the post-allocation flow which includes pre-matching and fails management. Main functions are:

Client facing role – managing client relationships and communicating with clients’ Middle Offices and custodians
Taking part in clients calls, meetings (virtual and face-to-face) and broker reviews
Close partnership with Sales &Trading desks to support cash equity business
Trade allocations and amendments
Reconciliations and breaks resolution
Coordinating processing of life cycle events such as asset servicing events
Trades pre-matching
Management of fails and settlement issues

In addition, the team focusses heavily on continuous process improvement and automation. This is done through partnerships with our clients, sales and other Ops teams with the aim of encouraging adoption of industry best practices in relation to ‘straight through processing’ and thus improving our automation rates.
Your Impact
Are you looking for an opportunity to be part of a team that works directly with institutional clients, Sales & Trading desks, Engineering and other business partners to offer best in class client service, solve complex problems and influence change? This is a great opportunity for an analytical/client service individual to utilize their professional skills by controlling risks and driving efficiencies in a fast-paced environment.
How you will fulfil your potential
Products and Markets/Risk Management:

Understand the products and business supported by the team
Identify and reconcile trade booking errors
Liaise with Sales to ensure timely/accurate booking of new trades and amendments to existing bookings
Allocate trades once executed
Pre-match trades in a timely manner
Resolve trade fails

Relationship management:

Establish strong working relationship with the Business and other teams such as Engineering
Build a strong partnership with our clients in order to improve the pre-matching/allocation process and client service
Provide assistance to other Operations and Federation teams dealing with trade related queries and acting as an intermediary and liaising with Sales where necessary.

Leadership skills:

Identify process inefficiencies and actively contribute to process re-engineering to improve trade flow and
Drive change by implementing new initiatives/projects

Basic Qualifications:

- Bachelor’s degree with at least 2 years experience in financial services
- Proven analytical skills, problem solving ability, and a control mentality/attention to detail
- Aptitude for building relationships and ability to communicate on complex issues
- Highly collaborative and team-focused with ability to interact effectively with a wide range of individuals
- Effective problem solving and critical thinking skills along with the ability to use discretion and good judgment
- Self-motivated and pro-active, organized and able to prioritize effectively. Accountable for projects
- Has capacity to adapt to changing market environment and work well under pressure
- Fluent written and spoken English and German is required