Field Application Engineer

Company Description

As an innovative and global developer and manufacturer of highly efficient switching power supplies and thermal management systems and solutions in the areas of Industrial Automation, Building Automation, Data Centre Infrastructure, EV Charging, Telecom Energy, Renewable Energy and Display and Monitoring Solutions. It has close to 200 sales offices, R&D centres and manufacturing facilities around the world. Its major brands include Delta, Eltek, Vivotek and Loytec.

Job Description

The Field Application Engineer (FAE) is responsible for designing the most appropriate solutions based on Delta’s products in order to meet customers’ requirements .The FAE is also responsible for providing technical and commercial support to sales and marketing team.

Main responsibilities and tasks

• Provide technical support to sales and product marketing in an accurate and timely manner
• Support for the preparation of quotations
• Support on preparation of technical documentation to meet local regulations
• Preparation of recommendations and expert advice on solutions – consultancy
• Assist in resolving technical inquiries in collaboration with the development team
• Assist in identifying new market opportunities, local laws and standards
• Provide occasional support to customers with complex technical challenges
• Maintain business relationships and service delivery to our customers
• Demonstrate a comprehensive understanding of the product lines to the customers
• Customer trainings on planning, installation & commissioning procedures
• Support sales on marketing events & exhibitions

Qualifications

• Bachelor’s/Master’s degree in electrical engineering or equivalent training
• 3-5 years of experience in electric vehicle charging solutions, energy storage systems, or power conditioning systems
• Fluency in English and Polish
• Excellent problem solving, critical thinking and troubleshooting skills
• Ability to specify requirements to the development department
• Ability to work independently in an international team
• Customer orientation, good communication and interpersonal skills
• Occasional willingness to travel and existing driver’s license

Additional Information

As an innovative and global company, you are offered a friendly working atmosphere and a constructive working environment leaving much room for new possibilities and ideas. Use this opportunity and show us your motivation.