Sales Executive

Roles and Responsibilities :

• Handle customer queries via phone calls, emails, and chats to resolve issues promptly.
• Provide product information, answer questions, and address concerns in a professional manner.
• Meet daily/weekly targets for outbound calls, sales conversions, and customer satisfaction ratings.
• Collaborate with team members to achieve shared goals and objectives.
• Maintain accurate records of all interactions with customers.

Job Requirements :

• Strong communication skills in English; ability to work effectively in a fast-paced environment.
• Proficiency in handling multiple tasks simultaneously while maintaining attention to detail.
• Ability to learn quickly and adapt to new processes/systems; strong problem-solving skills.