Hotline: 0123-456-789

Program Manager

Primary Responsibilities

  • Act as the Contractor’s point of contact responsible for overall program performance
  • Manage the entire program across scope, schedule, resources, risk, along with similar and related task and functions, and monitoring the on-going execution of these areas
  • Ensure contract requirements, deliverables, and service levels are met
  • Keep the CO and COR updated on all aspects of the contract and communicate any contract issues
  • Ensure projects are executed on-time, within budget, and remain within scope
  • Create a work breakdown structure (WBS) defining all activities and develop schedules to monitor and track dependencies, milestones, and deliverable
  • Provide strong, proactive, and assertive leadership while engaging multi-discipline teams and responding to business needs

Basic Qualifications

  • U.S. Citizen
  • Project Management Professional (PMP) certification
  • Experience managing STaaS projects and/or using NetApp ONTAP NAS devices, Hitachi virtual storage platform, and Hitachi enterprise SAN solutions
  • Experience managing storage infrastructure programs up to 10 PB or more
  • Minimum of 5 years’ experience managing federal IT storage programs
  • Excellent program and project management skills
  • Excellent communication skills
  • Knowledge of storage and IT technologies such as storage arrays, storage area network (SAN) fabric, backup and recovery processes, block storage, network attached storage (NAS), Continuity of Operations (COOP), Disaster Recovery (DR), data security, and governance.

Preferred Qualifications.

  • Experience with Agile best practices and scheduling
  • Experience with financial systems and managing program budgets
  • Proven ability to build and maintain lasting customer relationships, external stakeholder networks, and teaming partnerships
  • Experience with managing a quality assurance program which includes tracking and reporting the contract SLAs
  • Experience coordinating communication and information during service impacting outages, including notification to the key program stakeholders.
  • Experience providing monthly program briefs to senior leadership regarding activities during reporting period, by task, problems and corrective actions taken, program and project schedules including major tasks and projects, milestones, and deliverables; planned and actual start and completion dates for each
  • Experience with monthly resource driven cost accountability including chargeback strategies that applies the costs of IT services, hardware or software to the business unit in which they are used, and show back reporting to provide departmental visibility into IT resource usage without charging departments for their use

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