Job description
HR – Telecaller to join our dynamic team and embark on a rewarding career journey
- A telecaller, also known as a telemarketer or telephone sales representative, is responsible for making outbound phone calls to potential customers or clients with the objective of promoting a product, service, or generating sales leads
- The job description of a telecaller typically includes the following responsibilities
- Making outbound calls: Telecaller spend a significant amount of time on the phone, reaching out to individuals or businesses from a provided list
- They may use a script or follow a specific call structure to engage the recipient in a conversation
- Promoting products or services: Tele callers are responsible for promoting and describing the features and benefits of the products or services offered by the company they represent
- They need to have a good understanding of the offerings to effectively communicate their value to potential customers
- Building relationships: Telecaller aim to build a rapport with customers by demonstrating a friendly and professional attitude during phone conversations
- They may answer questions, provide additional information, and address any concerns raised by the customers to establish trust and credibility
- Generating sales leads: In addition to selling products or services directly over the phone, telecaller often focus on generating leads for the sales team
- They collect relevant information from potential customers, such as contact details and specific requirements, which can be used to follow up and convert leads into sales
- Achieving targets: Tele caller’s typically have performance targets or quotas that they need to meet
- This could involve a certain number of calls made per day, a specific number of sales or leads generated, or revenue targets
- They need to be proactive, persistent, and persuasive to meet or exceed these targets
Customer Retention – Non Voice
IT Services & Consulting
Customer Success, Service & Operations
Full Time, Permanent
Non Voice
Education
Any Graduate
Any Postgraduate
More Information
- Experience Level Junior
- Total Years Experience 0-5
- Radio field Option 2
- Dropdown field Option 2
- Multiple Select field Option 2
- Checkbox field Option 2
