Head Nurse

Role Purpose:

Under the supervision of the Healthcare Program Manager, the Head Nurse will work closely with the Healthcare Program and the Medical Director in supporting operations, logistics, and programmatic needs. The Head Nurse is part of a team responsible for ensuring that the clinic provides effective, efficient, and quality healthcare to our patients. The Head Nurse is responsible for, but not limited to, supervision and scheduling of all nurses, providing patient care, and providing reporting.

The range of responsibilities of the Head Nurse requires a professional leader who is adaptable and tenacious with a strong capacity for problem-solving, and organization, as well as detail- and task-oriented.

This is a National position based full-time in Les Cayes, Haiti.

Essential Duties and Tasks

• Provide supervision to all nurses
• Assign and communicate nurse workstations weekly and ensure nursing staff adhere to hours of operations
• Share professional development plans for all nurses each fiscal year by identifying opportunities and sharing them with the Human Resources department
• Participate in recruitment, onboarding, and training of new nurses and interns
• Share and enforce Hope for Haiti policies and procedures
• Attend bi-monthly Senior Healthcare Leadership meetings.
• Conduct regular meetings with nursing staff to discuss updates, address issues, and promote an efficient and collaborative working environment.
• Provide care to patients at the clinic
• Ensure that nursing care meets regulatory standards by MSPP and ensure nurses are providing the best care
• Attend local and regional MSPP and healthcare partners events, trainings, meetings, and other Healthcare Events on behalf of HFH
• Evaluate nursing staff performance by coordinating all staff meetings and individual check-ins as needed, as well as completing annual performance reviews
• Manage budget lines related to programmatic activities to ensure cost-effective use of resources and submit monthly Purchase Order (PO) requests
• Assist the medical team in tracking inventory of medications and medical supplies in our EMR system, and assist in the procurement process as detailed in Hope for Haiti’s Procurement Policy
• Think strategically about current and new patient care programs and work with the leadership team to make suggestions on how to improve our programs and processes
• Submit weekly and monthly reports on the key performance indicators.
• Provide donor-specific content as needed for donor reporting and provide content for grant proposals.
• Provide written and spoken translation for reports, mailings, and trips as needed
• Assist with volunteer medical teams, donors, and on-site visits at the clinic in coordination with the Operation Department.
• Ensure that high standards of patient care are maintained. This includes monitoring patients’ outcomes, addressing patients’ complaints, and patients’ bedside manner.
• Enforce nursing policies and procedures to ensure compliance with regulatory requirements.
• Other tasks as assigned

EDUCATION / EXPERIENCE

• Degree in Nursing or Healthcare Management, MSPP Nursing Certificate required
• Advanced skills in Windows, Microsoft Office Suite, Google Tools, and Internet
• Experience in Healthcare Management
• Good written and reporting skills
• Ability to write and speak in English and French or Haitian Creole required
• Passion and enthusiasm for non-profit work
• Ability to work under pressure while maintaining a positive attitude and joyful demeanor
• Ability to work and establish good relationships with co-workers, partners, and non-partners
• Ability to traverse distances of over 10 kilometers at varying elevations and to move 30 pounds over shoulders.

PERSONAL CHARACTERISTICS THAT ALIGN WITH CORE VALUES

Resiliency

• Ability to respond appropriately and sensitively to cultural differences as they arise among the organization’s service population
• Flexible, adaptable, patient and accepting of the fact that Hope for Haiti and its activities are constantly evolving in line with its resources and goals.
• Ability to adapt to and make level-headed decisions in stressful situations
• High energy and strong physical condition, including but not limited to the ability to hike distances over 5 kilometers and lift at least 30 lbs over the shoulders

Empower

• Ability to conduct and participate in staff meetings and strategic planning professionally and to represent Hope for Haiti’s mission to team members and colleagues

Accountable

• Excellent organizational skills and ability to prioritize assigned tasks.
• Personal commitment to the mission and vision of Hope for Haiti and a desire to help the most vulnerable population
• Maintains the highest level of confidentiality with sensitive information

Collaboration

• Ability to effectively work with a team
• Ability to resolve interpersonal conflict while preserving a team-oriented outlook

Hope

• A shared belief that there is always a pathway to improvement despite the challenges that lie ahead.
• Positive outlook and ability to work through difficult situations knowing that it’s possible to achieve desired outcomes.

COMPENSATION & BENEFITS

This is a full-time position with benefits after the successful completion of a 90 day probationary period. This is NOT an accompanied position and housing or transportation will not be provided.