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Sales Support Engineer

What role will you play in building a green hydrogen future?

  • As the technical product expert of both single-cores and multi-cores, you’ll be responsible for identifying and resolving client concerns to successfully provide solutions to their inquiries, in partnership with your Sales colleagues;
  • As the technical product expert of both single-cores and multi-cores, you’ll be responsible for identifying and resolving client concerns to successfully provide solutions to their inquiries, in partnership with your Sales colleagues;
  • Support customers during pre-sales by providing them with a thorough understanding of the technical product specifications and ensure a speedy response time to their queries;
  • Be the point of contact between the Sales, Customer Projects and Technical Office Teams;
  • Respond to bids and requests for proposals with the Bid Engineer, as well as preparing technical presentations and alignments;
  • Prepare offers for consulting services and follow up during the execution of the services;
  • Drive single core partner certifications, coordinating with Sales and the Technical Office teams;
  • Work in cooperation with our technical teams to continuously stay up-to-date with our product development roadmap and capabilities, as well as the new features and product iterations;
  • Expand market awareness of our products and our industry experience by communicating the features and benefits of our products and services effectively.

What do you need to help make our goals a reality?

  • First things first: Enthusiasm for the part green hydrogen will play in tomorrow’s world and Enapter’s role in it;
  • Bachelor’s Degree in Engineering;
  • At least 2-5 years of work experience in a similar role;
  • Active listening skills and the ability to translate customer needs into technical solutions while explaining complex concepts in simple terms;
  • Experience managing technical projects in a fast-paced, unstructured environment;
  • Be able to keep a cool head and quickly solve problems;
  • High confidence in interactions with customers;
  • Availability and willingness to travel;
  • Strong verbal and written communication skills in English; Italian and German communication skills are a plus;
  • Technical understanding of standard engineering practices and safety standards is a plus.

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