Job description
Based on recruiter search
Roles and Responsibilities :
- Handle inbound/outbound calls from customers to resolve their queries and concerns.
- Provide excellent customer service by addressing issues promptly and professionally.
- Process transactions, update records, and maintain accurate documentation of all interactions.
- Meet performance targets for quality, productivity, and sales metrics.
- Collaborate with team members to achieve shared goals and objectives.
Job Requirements :
- Strong Hindi speaking skills with good communication abilities.
- Proficiency in handling multiple tasks simultaneously during peak hours.
- Ability to work on rotational shifts including weekends & holidays as per business requirements.
Telesales
Internet
Sales & Business Development
Full Time, Permanent
Retail & B2C Sales
Education
B.A in Any Specialization, B.Com in Any Specialization, B.Sc in Any Specialization
Post Graduation Not Required
Key Skills
Skills highlighted with ‘‘ are preferred key skills
Telesales, Hindi Speaking, Voice Process, Outbound, Hindi
Bpo Customer Service, Hindi Voice Process, Inbound Calls, Voice Support, Telugu, Kannada, Domestic Voice Process, Domestic BPO
More Information
- Experience Level Junior
- Total Years Experience 0-5
- Radio field Option 2
- Dropdown field Option 2
- Multiple Select field Option 2
- Checkbox field Option 2
